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Canadian Industry Leadership


All Languages is heavily involved in the translation and interpreting industry. This provides us with insight into innovative solutions and best practices to offer increasingly high levels of consumer service. Our commitment and passion for the industry and clients we serve is second to none.


ACCTI


ACCTI


In 2002 All Languages initiated discussions between a select group of companies from across Canada to promote and create standards for quality interpreting and translation service providers. The Association of Canadian Corporations in Translation and Interpreting (ACCTI) was formed shortly thereafter, and much of its Codes of Ethics and Standards work has since been adopted by AILIA.


AILIA


AILIA, l'Association de l'industrie de la langue/Language Industry Association, was formed at about the same time with a $5 million funding initiative from Industry Canada to promote the translation, technology, and training components of our industry. Since AILIA's inception, at least one ACCTI member has sat on the board and/or led one of its committees.


AILIA Translation Committee


Canada's Translation Service Provider Standard


Canada is the only country in the world that has a Translation Service Provider Standard that requires an independent audit. The CAN-CGSB Translation Services Standard is a direct result of this committee's work. Its current main mandate is to promote the standard both nationally and internationally. Paul Penzo, our Vice President, is chair of the committee, and All Languages is CAN-CGSB certified.


AILIA Interpreting Sub-Committee


Canada's Interpreting Services Provider Standard


Canada is the first country worldwide to use the National Standards Guide for Community Interpreting Services (NSGCIS) as the basis of an audit of qualified Interpreting Service Providers (ISPs). Europe has also created an audit schema based on the same standard. Paul Penzo, our Vice President, is chair of the sub-committee, and All Languages is AILIA-NSGCIS certified. 


The sub-committee is currently working towards national, standardized, post-secondary training, a self-governing college of community interpreters, and legislation to recognise the profession. Participants include CollegeConnect, Seneca College, the Healthcare Interpretation Network, Critical Link Canada, Languages Canada, community-based training organizations and other stakeholders.


IMIA


International Medical and Interpreters Association


IMIA, International Medical Interpreters Association is committed to leading the advancement of professional medical interpreters and to promoting equal language access for all healthcare patients.


IMIA Corporate Division Chair


Paul Penzo, Vice President of All Languages Ltd, is the Chair of the IMIA's Corporate Division. Its mandate is to lead corporate organizational members of the IMIA to new levels of collaboration between hospitals, non-profit organizations and businesses alike. The Association has the largest interpreting membership in the world. Representing more than 2,000 practising medical interpreters, it promotes standards and best practices in medical interpreting.

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Certifications

  • ISO 9001:2008 Registered
  • CAN/CGSB-131.10 -2008
  • EN 15038
  • AILIA-NSGCIS
  • LICS-CISP

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