Documents - Privacy Policy

All Languages Ltd is committed to providing our visitors with a web site that respects their privacy. This page summarizes the privacy policy and practices for the www.alllanguages.com web site.

Information Collected Automatically via the Internet

The All Languages Ltd web site does not automatically gather any personal information from you, such as your name, phone number, or e-mail address. This information is only obtained if you provide it voluntarily, through contacting us via e-mail, or through an online form. Any personal information you do provide is managed according to the Personal Information Protection and Electronic Documents Act (PIPEDA).

This means that, at the point of collection, you will be informed that your personal information is being collected, the purpose for which it is being collected, and that you have a right of access to the collected information.

All Languages Ltd logs http requests to our server. These logs capture computer information, navigation and click-stream data.

Some of the information collected does not identify who you are. Other information, such as your domain name or IP address, may identify you depending on the naming standards followed by your Internet service provider. You may wish to ask them about their polices and practices.

While we make no attempt to link the information captured to the identity of individuals, the information captured does identify the following:

• The Internet domain and IP address from which you access our web site;
• The type of browser and operating system used to access our site;
• Screen resolution of your monitor;
• The date and time you access our site;
• The pages you visit; and
• If you linked to the All Languages Ltd web site from another web site, the address of that web site.

This information is used to help us make our site more useful to our audiences by learning about the number of visitors to our site, and by monitoring traffic patterns and the types of technology our visitors use. We do not track or record information about specific individuals and their visits. Visitor information is not disclosed to anyone except All Languages Ltd personnel who need the information for legitimate business purposes such as responding to a request.

Cookies

A cookie is a small piece of text information that is sent to your browser when you access a web site. Your browser will return this cookie information to the domain where the cookie originated. While we do not use cookies to track how our visitors use the site, when cookies are used, they may be used to help you fill in forms or track your use of the sites. The length of time that the cookie will reside on your machine will depend upon the specific set-up of the particular sites you visit. If you are concerned about the use of cookies, you can refer to the help information in your browser software for information on how to disable cookies. If you wish to delete cookies from your machine, consult your browser's help files for instructions on how to do so.

Security

For site security purposes, All Languages Ltd employs hardware and software solutions to monitor network traffic that identifies unauthorized attempts to upload or change information, or otherwise cause damage. Except for authorized law enforcement investigations, no other attempts are made to identify individual users or their usage habits.

Privacy and Links to Other Sites

The All Languages Ltd web site may contain links to other sites. We are not responsible for the content and the privacy practices of other web sites and encourage you to examine each site's privacy policy and disclaimers and make your own decisions regarding the accuracy, reliability, and correctness of material and information found. We provide these links solely for your information and convenience. When you link to an outside Web site, you are leaving The All Languages Ltd web site and our information management policies no longer apply.

Information Collected in E-mails and Web Forms

If you should choose to provide us with personal information - as in an e-mail or by filling out a form and submitting it to us through our website - we learn your exact e-mail address and/or any information you have included in the e-mail or the form. We will use that information to respond to your message and to fulfil your request, and we will store your communication and our reply. We may occasionally use your e-mail address to send you information about our services that we believe may be of interest to you. If you don't want us to contact you by e-mail with information on our services, you may ask us to remove you from the list at any time (using the unsubscribe instructions provided with each and every e-mail). All Languages Ltd will not disclose any personal information about you to anyone outside of our organization except as necessary to fulfil your request – e.g. in order to ship an order to you or for third-party billing purposes.

Remember that messages sent via the Internet can be intercepted. If you are concerned about sending your personal information to us via the Internet, you can use another method such as fax or regular mail.

Addressing Your Concerns

If you have any questions, concerns or problems about our privacy policy or the confidentiality of your information, we encourage you to let us know. If you choose to mail, fax or e-mail us, please include your full name, address and telephone number.

You may contact us in one of the following ways:

Telephone:	416-975-5000 or 1-800-567-8100
Mail:	All Languages Ltd 421 Bloor Street East, Suite 306 Toronto, Ontario  M4W 3T1 Canada
Fax:	416-975-0505
E-mail:	info@AllLanguages.com