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Qualified interpreters

World-class interpreters provided across Canada, any time of day.

Book an interpreting appointment

On-demand / Quick connect

Click the button below to set-up an account. A member of our team will be in touch to discuss customized reporting options, and then provide both a tollfree number and URL to access the service. Contact Us.

Pre-arranged

Our world-class IT systems allows our customers to book appointments, for themselves and/or third parties, through a self-serve portal at My.Alllanguages.com

Fastest - go to My.AllLanguages.com

Place, edit, or cancel orders. View account history, and request quotes.

Send us an email

Email interpreters@AllLanguages.com to make a request.

Give us a call

Contact our Interpreting Services Department at 1-888-975-4468.

24/7 self-service at My.Alllanguages.com

Order online 24/7

Interpreting services offered

Our full range of interpreting services provided by certified interpreters will meet your business needs.

Chaperones and English reader interpreting

From filling out forms to multi-party interactions where limited English can be an issue. That’s where Chaperones and English readers can assist; help with complicated forms or act as impartial witness.

Chaperones and English readers

Consecutive interpreting - Most popular

Interpreters deliver services bi-directionally at the sentence level. They may ask speakers to repeat, clarify or rephrase to help ensure accuracy and completeness in the delivery of the message.

Face-to-face interpreting (F2F)

On-site assignments enable meaningful conversations between speakers of different languages, either consecutively on a sentence-by-sentence basis or simultaneously. Sight translation may be needed.

Sign Language interpreting

American Sign Language (ASL) and la Langue des Signes Québécoise (LSQ) interpreting services enable communication between hearing and Deaf, hard of hearing, and/or deafblind individuals.

Simultaneous interpreting

Whether in-person or remote, our total solution for conference interpreting includes qualified interpreters, equipment, technical services, setup, packing and deliveries.

Simultaneous Interpreting

Remote interpreting (VRI) & Over-the-phone interpreting (OPI)

With over-the-phone you can connect to an interpreter in less than a minute for emergency and short-duration calls, 24/7. Video remote interpreting services are delivered via high-speed internet running on a computer.

Remote Interpreting

A great customer experience

We commit ourselves to delivering an exceptional client experience and a consistently high quality of interpreting service, across Canada.

Professional interpreters

We interview each interpreter and verify certifications to ensure they meet the standards set by professional industry standards. We monitor each interpreter’s performance and keep feedback on file.

Advice and quality you can trust

Our support staff have decades of combined experience. They ask the right questions and ensure the best available interpreter is assigned. You can count on us to consistently deliver quality services.

Technology to improve efficiency

Our self-service portal allows clients to book new appointments and manage or modify bookings 24/7. You also have the ability to pre-pay and manage your account through the secure web portal.

Frequently asked Questions

What is interpreting?

Interpreting is an activity that consists of establishing oral or manual communication between two or more speakers who are not speaking (or signing) the same language.

Selecting an Interpreter

Our highly experienced Interpreting Services Department will ask all the right questions to understand your needs so that the most appropriate interpreter is assigned. 

Other FAQ's

From certifications, to qualifications, to booking rates, here are our answers to some of the key questions asked by clients when sourcing interpreting services from All Languages. 

Interpreting whitepapers

Gain insights on a variety of best practices and information that will help improve your experience and understand the nuances of the work required to deliver quality service.

Our people

Technology alone is not enough. Quality people and accurate information is what sets us apart from the rest.

Recruiting

Our recruiters follow a process similar to the Association of Translators and Interpreters of Ontario (ATIO) and other organizations affiliated with Canadian Translators, Terminologists and Interpreters Council (CTTIC). Most interpreters will have post-secondary education, passed a language test (CILISAT/ILSAT) and at least 1-3 years of setting-specific experience.

Interpreter selection

Every vendor has a data profile in our automated Vendor Management System (VMS). When an order is created, our Intelligent Interpreter Selector (IIS) application automatically provides an experienced coordinator with a shortlist of choices for final selection, all in relation to your project.

Tiered fee structures

There are a wide range of qualifications, training and experience that an interpreter may have, each group of which often commands a different rate. Whatever your qualification or budget needs may be, we can help. Quality is the goal, so more qualified vendors are offered the right of first refusal on lower rate assignments.

Excellent relationships

We talk to interpreters every day and know that many prefer to work with All Languages. They like our approach. Plus, our technology makes their life easier when accepting assignments, receiving details and reporting their times. Check our Google reviews for some unfiltered feedback.

Value added services

Our free-of-charge services help you save money, reduce missed appointments, save time and solve an urgent need.

All clients

  • 3rd-party billing
  • Reminder calls
  • Secure technology platforms
  • Self-serve portal access: place, edit, and view order history
  • World-class customer service

Key accounts

  • Account Manager, plus a dedicated Interpreting Services Coordinator
  • Centralized billing to reduce administration time at month-end
  • Customized reports, sent automatically at agreed intervals 
  • Systems integration using an Application Programming Interface (API)
  • Volume discounts

     

Quality assurance

We follow industry standards and well-defined processes to ensure our quality consistently meets expectations.

Industry certification

The National Standard Guide for Community Interpreting Services (NSGCIS) sets delivery standards for interpreting service providers and follows the Canadian standard.

Quality assurance process

We are certified to the NSGCIS-CLIA standard, follow industry best practices when assigning resources, and deliver great service you can trust.

Client feedback

Customer satisfaction surveys are sent regularly, and CSAT links are included on invoices. Feedback is automatically stored in our systems and emailed to our team on receipt.

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Complaint management

We take complaints seriously. Our structured escalation process involves Assessment, Investigation, Analysis of Results, Decision and Resolution.

Kinross Gold Corporation
I am so happy I reached out to All Languages ...
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I am so happy I reached out to All Languages as they went over and above to accommodate us with a terrific interpretation services for our sessions on short notice. And, I can't tell you what a relief it was knowing we were in good hands. I highly recommend All Languages to my colleagues. Thank you ever so much!
Kinross Gold Corporation
York Region Children's Aid Society
I work in a culturally diverse community with families from ...
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I work in a culturally diverse community with families from different racial and ethnic backgrounds. It is of paramount importance to my work to have professional and culturally sensitive interpreters working collaboratively with me on cases. I believe the service that All Langauage provides is professional and efficient. The staff is courteous and always willing to accomodate referrals on short notice to assist with my work. Thank you once again.
York Region Children's Aid Society
Travelers Canada
The dialect of the interpreter had to be changed the ...
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The dialect of the interpreter had to be changed the day before the scheduled examination. Your representative was more than accommodating and very friendly. I will continue to use your services.
Travelers Canada
St. Michael's Hospital (Unity Health Toronto)
I am sincerely impressed how after so many years of ...
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I am sincerely impressed how after so many years of service this organization still has the enthusiasm of the new business always striving for the highest quality. All the best for the next 40 years of service.
St. Michael's Hospital (Unity Health Toronto)
Scarborough Health Network
Outstanding well-organized service with well-boundaried punctual interpreters. Thank you.
Outstanding well-organized service with well-boundaried punctual interpreters. Thank you.
Scarborough Health Network
Royal & Sun Alliance
Very dependable.
Very dependable.
Royal & Sun Alliance
Regan Desjardins LLP
Great service! Enjoy working with the staff at All Languages...
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Great service! Enjoy working with the staff at All Languages. Thank you…
Regan Desjardins LLP
Pace Law Firm
We were very impressed with how quickly an interpreter was ...
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We were very impressed with how quickly an interpreter was engaged on almost no notice after we had previously provided them with an incorrect date. All Languages saved the day for us!
Pace Law Firm
Ministry of Children and Youth Services
I would like you to know the interpreter assigned was ...
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I would like you to know the interpreter assigned was excellent. I have used your services many times, and have never been disappointed.
Ministry of Children and Youth Services
Laxton Glass
Counsel would definitely use All Languages again!
Counsel would definitely use All Languages again!
Laxton Glass

Industries we support

We have built long-term relationships providing translation and interpreting services to high profile clients in key industry segments.

People talking with each other

Insurance

Discover how All Languages assists the Insurance industry.

Group of people having meeting

Legal

Learn how All Languages works to support the Legal sector.

Consultation with the engineers

Manufacturing

Find out how All Languages supports the translation needs of Manufacturers.

Doctor talking to his patient

Medical

Explore how All Languages assists healthcare and medical professionals.

Woman with colours

Social services

Learn how All Languages helps social services individuals and organizations.

Girl and boy talking

Other industries

Explore how All Languages assists a diverse range of industries.

Interpreting in 470+ languages and dialects for over 50 years

Located in the world’s most multicultural country, our Canadian interpreters help communicate across language barriers. Cultural and linguistic nuances matter, so our infrastructure helps to ensure clients are asked the right questions during intake to address nuances such as Dari spoken in Afghanistan versus that spoken in Iran. Plus, we only assign pre-qualified linguists who have executed contracts.