We understand that the mandate in public services is to generate savings, adhere to policies and meet mandatory requirements. We are able to create solutions that align with your organization's strategy and meet the language-services needs of your stakeholders and community.
We will collaborate with you to provide innovative solutions that ultimately deliver lower costs and higher quality.
We can show you how to manage your translation and interpreting budgets more effectively and maximize value for your dollar. We are very transparent when it comes to pricing structures and will share our knowledge on how to generate volume discounts. When you have a better understanding of how translation and/or interpreting pricing works, you will be able to make better buying decisions.
Here are a few steps you can take to start the cost-reduction process. They are components of a larger strategic pricing strategy that we would put together for you:
Few organizations have quantified the cost of time and effort to administer their language-services programs. Substantial ongoing savings can be realized by enabling us to suggest ways to improve your current processes and reports. Here are a few of the steps we take:
We understand that you are being held accountable for the results of your procurement decisions and need reliable vendors that will hit targets and provide performance metrics.
Our approach is to fully understand the current state of your procurement rules and policies, document them, and follow them without fail.
We also implement quality-assurance processes that report on compliance with a Master Contract or Statement of Work which typically includes pricing, quality and service-level requirements.
Every organization has its own idea about what constitutes value based on product quality, service support, delivery performance, supplier know-how, personal interaction, price, and administration costs.
Once we understand what each component means to you, we will leverage our infrastructure to deliver more than you imagined.
We will customize reports and processes that map to your needs, plus determine ways to continually reduce costs.
Backed by our commitment to quality, we have revolutionized translation and interpretation through ongoing innovation and development, resulting in quality language services.
The selection of our interpreters and translators, as well as our service delivery, are certified to the highest Canadian and European standards.
Our goal is to foster effective, consistent multilingual communications that bridge the gap between languages.
Our coordinators are carefully trained to understand your requirements and select the right translator or interpreter based on the linguist's area of proficiency. The coordinators work in a team environment so that you can always get fast answers to your questions, or place an order without delay.
We retain highly qualified professionals using both in-house and contracted resources to meet a wide variety of service and volume-level requests.