To reduce the risk of missed appointments by an LEP, we offer the “Client Reminder Call Service”. We will follow up with clients 48-72 hours prior to their appointment, to confirm that they will be attending.

Professional interpreters help to assure effective communication between a client (the person interacting with the interpreter) and a Limited English Person.

In face-to-face interpreting sessions, the interpreter’s role and responsibilities require them to facilitate seamless real-time conversation. They are also required to adhere to a formal code of conduct and follow best practices.