Remote interpreting
Access reliable and cost-effective remote interpreting services anywhere, anytime. Our on-demand and pre-arranged options connect you with professional interpreters, eliminating the need for local availability while reducing travel expenses. This real-time service is relied upon by professionals across all major industries.
Help us to help you
Whether you need instant access to professional interpreters or are aware of your needs well in advance, our team is happy to help with remote interpretation services. Let us know which of the following delivery methods is best suited for your interpreting requirements:
On-demand / Quick connect
Pre-arranged
Enables improved interpreter selection and reduces costs on longer duration appointments.
Phone or video
Remote interpreting services delivered securely through any mobile device or computer.
Video remote interpreting (VRI)
Our video remote interpreting platform offers HD video and audio quality for real-time communication that mirrors in-person interactions. With just a webcam and internet connection, you can connect with an interpreter securely and efficiently.
Quality
A picture says a thousand words, and the quality of live video communications is a close second only to face-to-face interactions. Our platforms offer outstanding audio and video quality, and have built-in interpretation features that effectively mimic an in-person session. Our default remote interpretation services platform is currently Zoom.
On-Demand / Quick Connect VRI
Pre-Arranged VRI
Over the phone interpreting
Over-the-phone interpreting (OPI) provides a secure and cost-effective solution for communication between parties speaking different languages in separate locations. At All Languages, we offer both on-demand/quick connect and pre-arranged services, ensuring reliable support when you need it most.
Key Features
Our over-the-phone interpreting services are available 24/7, year-round, in over 200 languages. Clients can access the service securely through a toll-free number or web VOIP interface. Detailed call analytics are included, ensuring accountability and operational excellence at every step.
Our Interpreters
For pre-arranged services, interpreter selection is tailored to client needs, offering access to highly-qualified professionals with expertise in specific industries. Interpreters available through on-demand services are also experienced and proficient in medical, legal, administrative, financial, and technical terminology.
Quality
We prioritize client experience by ensuring a live person answers every call—no automated menus. Once identified, you can be connected to an interpreter in as little as five seconds. Our proprietary blended applications ensure the fastest connection times, comprehensive analytics, and the highest levels of security for your over-the-phone interpreting services.
3 Seconds
Average speed of answer
22 Seconds
Average connection time (all languages).
5 Seconds
An interpreter can perform dial-outs
Cost factors
Elements to consider when differentiating costs and budgets. All services are charged based on time taken, some by the minute while others by the hour. Volume discounts are available.
Duration
Spoken language, ASL/LSQ or simultaneous
On-demand vs. pre-arranged
OPI or VRI
Book a remote interpreting service appointment
On-demand / Quick connect
We will be happy to set up an account for you to access the service 24/7 365. The process starts by clicking the button below. A member of our team will be in touch to discuss customized reporting options, and then provide a toll-free number and URL to access the service. Contact Us.
Pre-arranged
Our world-class IT systems allow our customers to book appointments, for themselves and/or third parties, through our self-service at My.Alllanguages.com
Fastest - go to My.AllLanguages.com
Place, edit, or cancel orders. View account history, and request quotes.
Send us an email
Email interpreters@AllLanguages.com to make a request.
Give us a call
Contact our Interpreting Services Department at 1-888-975-4468.
24/7 multilingual support for your claims needs
Whether you need an interpreter for an upcoming meeting or a document translated, our booking platform is available around the clock.
Frequently asked questions
What remote interpreting options does All Languages provide for organizations?
All Languages provides remote interpreting by phone and video for organizations across Canada. Services are available on demand for urgent or short conversations, or pre-arranged for scheduled appointments that require specific interpreter qualifications, subject-matter knowledge, or longer session times.
Can businesses access on-demand remote interpreters for customer service and front-line teams?
Yes. Quick Connect provides 24/7, year-round access to on-demand over-the-phone and video remote interpreting in more than 200 languages. It is suited to call centres, front-line teams, urgent requests, remote appointments, and situations where travel or wait times are a barrier.
When should an organization choose pre-arranged remote interpreting?
Pre-arranged remote interpreting is best for scheduled, longer-duration, or specialized appointments. It enables improved interpreter selection, can reduce costs for longer sessions, and gives organizations access to qualified interpreters chosen to meet their language, industry, and appointment requirements.
Which video platforms can organizations use for remote interpreting?
For pre-arranged video remote interpreting, organizations can select customized platform options including Zoom, Microsoft Teams, WebEx, or Kudo. Video remote interpreting uses HD audio and video to support real-time communication through a computer or mobile device with an internet connection.
How can organizations manage remote interpreting bookings and reporting?
Organizations can use My.AllLanguages.com to request quotes, place, edit, or cancel appointments, and view account history. For on-demand service, All Languages can set up an account, provide access details, and discuss customized reporting options. Detailed call analytics are also available for over-the-phone interpreting.