World-class interpreters provided across Canada, any time of day.
Book an interpreting appointment
On-demand / Quick connect
Click the button below to set-up an account. A member of our team will be in touch to discuss customized reporting options, and then provide both a tollfree number and URL to access the service. Contact Us.
Fastest - go to My.AllLanguages.com
Place, edit, or cancel orders. View account history, and request quotes.
Send us an email
Email interpreters@AllLanguages.com to make a request.
Give us a call
Contact our Interpreting Services Department at 1-888-975-4468.
24/7 self-service at My.Alllanguages.com
Order online 24/7
Interpreting services offered
Our full range of interpreting services provided by certified interpreters will meet your business needs.
Chaperones and English reader interpreting
From filling out forms to multi-party interactions where limited English can be an issue. That’s where Chaperones and English readers can assist; help with complicated forms or act as impartial witness.
Consecutive interpreting - Most popular
Interpreters deliver services bi-directionally at the sentence level. They may ask speakers to repeat, clarify or rephrase to help ensure accuracy and completeness in the delivery of the message.
Face-to-face interpreting (F2F)
On-site assignments enable meaningful conversations between speakers of different languages, either consecutively on a sentence-by-sentence basis or simultaneously. Sight translation may be needed.
Sign Language interpreting
American Sign Language (ASL) and la Langue des Signes Québécoise (LSQ) interpreting services enable communication between hearing and Deaf, hard of hearing, and/or deafblind individuals.
Remote interpreting (VRI) & Over-the-phone interpreting (OPI)
With over-the-phone you can connect to an interpreter in less than a minute for emergency and short-duration calls, 24/7. Video remote interpreting services are delivered via high-speed internet running on a computer.
A great customer experience
We commit ourselves to delivering an exceptional client experience and a consistently high quality of interpreting service, across Canada.
We interview each interpreter and verify certifications to ensure they meet the standards set by professional industry standards. We monitor each interpreter’s performance and keep feedback on file.
Advice and quality you can trust
Our support staff have decades of combined experience. They ask the right questions and ensure the best available interpreter is assigned. You can count on us to consistently deliver quality services.
Technology to improve efficiency
Our self-service portal allows clients to book new appointments and manage or modify bookings 24/7. You also have the ability to pre-pay and manage your account through the secure web portal.
Frequently asked Questions
What is interpreting?
Interpreting is an activity that consists of establishing oral or manual communication between two or more speakers who are not speaking (or signing) the same language.
Selecting an Interpreter
Our highly experienced Interpreting Services Department will ask all the right questions to understand your needs so that the most appropriate interpreter is assigned.
From certifications, to qualifications, to booking rates, here are our answers to some of the key questions asked by clients when sourcing interpreting services from All Languages.
Gain insights on a variety of best practices and information that will help improve your experience and understand the nuances of the work required to deliver quality service.
Technology alone is not enough. Quality people and accurate information is what sets us apart from the rest.
Our recruiters follow a process similar to the Association of Translators and Interpreters of Ontario (ATIO) and other organizations affiliated with Canadian Translators, Terminologists and Interpreters Council (CTTIC). Most interpreters will have post-secondary education, passed a language test (CILISAT/ILSAT) and at least 1-3 years of setting-specific experience.
Every vendor has a data profile in our automated Vendor Management System (VMS). When an order is created, our Intelligent Interpreter Selector (IIS) application automatically provides an experienced coordinator with a shortlist of choices for final selection, all in relation to your project.
Tiered fee structures
There are a wide range of qualifications, training and experience that an interpreter may have, each group of which often commands a different rate. Whatever your qualification or budget needs may be, we can help. Quality is the goal, so more qualified vendors are offered the right of first refusal on lower rate assignments.
We talk to interpreters every day and know that many prefer to work with All Languages. They like our approach. Plus, our technology makes their life easier when accepting assignments, receiving details and reporting their times. Check our Google reviews for some unfiltered feedback.
Value added services
Our free-of-charge services help you save money, reduce missed appointments, save time and solve an urgent need.
Secure technology platforms
Self-serve portal access: place, edit, and view order history
World-class customer service
Account Manager, plus a dedicated Interpreting Services Coordinator
Centralized billing to reduce administration time at month-end
Customized reports, sent automatically at agreed intervals
Systems integration using an Application Programming Interface (API)
We follow industry standards and well-defined processes to ensure our quality consistently meets expectations.
The National Standard Guide for Community Interpreting Services (NSGCIS) sets delivery standards for interpreting service providers and follows the Canadian standard.
Quality assurance process
We are certified to the NSGCIS-CLIA standard, follow industry best practices when assigning resources, and deliver great service you can trust.
Customer satisfaction surveys are sent regularly, and CSAT links are included on invoices. Feedback is automatically stored in our systems and emailed to our team on receipt.
We take complaints seriously. Our structured escalation process involves Assessment, Investigation, Analysis of Results, Decision and Resolution.
Industries we support
We have built long-term relationships providing translation and interpreting services to high profile clients in key industry segments.
Discover how All Languages assists the Insurance industry.
Learn how All Languages works to support the Legal sector.
Find out how All Languages supports the translation needs of Manufacturers.
Explore how All Languages assists healthcare and medical professionals.
Learn how All Languages helps social services individuals and organizations.
Explore how All Languages assists a diverse range of industries.
Interpreting in 470+ languages and dialects for over 50 years
Located in the world’s most multicultural country, our Canadian interpreters help communicate across language barriers. Cultural and linguistic nuances matter, so our infrastructure helps to ensure clients are asked the right questions during intake to address nuances such as Dari spoken in Afghanistan versus that spoken in Iran. Plus, we only assign pre-qualified linguists who have executed contracts.