How we select an Interpreter

Put your trust in All Languages when it comes to booking an interpreter. You can count on All Languages to provide you with the best possible experienced and qualified interpreter. Because there is no one body that certifies interpreters, a variety of options are available to interpreters for language testing, training, certification and accreditation. The type or nature of an order will dictate the type of interpreter that will be assigned.

The Interpreting Services Department has a combined 32 years of experience that includes the Interpreting Operations Manager and a number of Language Service Coordinators. They will ask all the right questions to understand your needs, process your order efficiently, and will then make sure the right interpreter is assigned. The department staff follows a stringent recruiting process, which provides an ever-growing resource base of experienced and capable Interpreters. Recruitment relies upon a well-established and proven dossier evaluation process similar to that used by the Association of Translators and Interpreters of Ontario (ATIO). The factors considered during our recruiting process include:

  • Languages spoken, countries resided in and level of education received in each country
  • Linguist degrees, certifications, testing and training
  • Having passed a language test (CILISAT / ILSAT / etc.)
  • Years experience within specific areas of practice
  • Context-specific training and terminology
  • Performance history
  • Certification status by any recognized body such as the IRB or Ministry of Attorney General or Language Interpreter Training Program (LITP) through the community colleges

Interpreters who work for us typically have:

  • An undergraduate degree (not necessarily in languages or linguistics);
  • Native or near native-level fluency in the foreign language as well as fluency in English;
  • More than one year of specialized experience in interpreting, translating or other such experience requiring the use of English and the foreign language for which the interpretation/translation is being provided;
  • Training and/or certification with a language proficiency test;
  • Superior communication (oral and written) and customer service skills