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Video Remote Interpreting Support

InterpreterConnect Support Hub

Welcome to the InterpreterConnect Support Hub. Here, you’ll quickly access clear user guides, technical resources, and frequently asked questions—all designed to help you get the most out of our Video Remote Interpreting (VRI) and Over-the-Phone Interpreting (OPI) services.

If you need further assistance, our support team is just a click away.

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Language List (Over-the-phone)

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InterpreterConnect Support Hub

VRI Quick Start Guide

Privacy Policy

Security FAQ

Privacy Impact Assessment

API Documentation

Frequently Asked Questions

User Guide

Minimum Requirements

Security Overview

Language List (Video EST)

Language List (Over-the-phone)

Canadian General Standards Board CAN/CGSB-131.10-2017

National Standard Guide for community interpreting services

ISO 17100:2015 Standard for translation services

ISO 18587:2017 Standard for post machine output translation

ISO 18841:2018 Standard for interpreting services

ISO 23155:2022 Conference Interpreting

ISO 20228:2019 Legal Interpreting

ISO 21998:2020 Medical Interpreting